AI Agent for Instagram in the United States

SoyAgentia's AI agent for Instagram answers direct messages the moment they arrive and, if you turn it on, replies to post comments with an AI-written private DM and a short fixed public reply you define. It shares prices and product links when someone asks for "info" in a DM, resolves questions about sizes and shipping, and moves the sale forward in the same conversation. It connects to your professional account with Instagram login, no Facebook Page needed, works from the business information and catalog you load, and lets your team take over any conversation from the dashboard. Setup is done from the dashboard with no coding.

How U.S. small businesses sell through Instagram DMs

Boutiques, beauty studios, bakeries, med spas and local service providers across the U.S. get a steady stream of DMs: is this in my size, do you ship to my state, can I book Saturday, do you have a gift card. Many of these shoppers expect an answer within minutes, not the next business day.

An Instagram AI agent from SoyAgentia replies instantly in English or Spanish, depending on how the customer writes. That matters for businesses serving bilingual communities in places like Texas, Florida, California or New York. It checks real stock in your catalog before offering an item and quotes prices in U.S. dollars.

Sizes, colors and stock checked before every answer
Appointments booked straight into Google Calendar
Replies in English or Spanish from the same information
Leads scored from 1 to 10 and routed to your sales reps

From DM to paid order

When a shopper is ready to buy, the agent can move the chat to your WhatsApp Business number and share a payment link from the gateway you connect, one of 24 supported. Paid sales can be recorded in your accounting system if it is one of the 16 integrated ERPs, so sales tax and invoicing follow your existing setup.

Your dashboard shows sales by channel and by ad, including Click to WhatsApp campaigns, so you can see which posts and ads turn into revenue.

How it works

Autoriza tu cuenta profesional (Business o Creator) con el inicio de sesión de Instagram; no necesitas página de Facebook. No hay que instalar nada ni compartir contraseñas.
Describe tus productos, precios, promociones y preguntas frecuentes en las instrucciones del agente, y define el tono cercano de tu marca.
Define cómo responde los mensajes directos, activa si quieres la respuesta a comentarios con su texto público fijo y programa seguimientos dentro de las 24 horas para quienes dejan de responder.
Al activarlo, empieza a responder. Revisas las conversaciones en el panel, respondes tú cuando quieras y organizas los leads por etapa en el CRM.

Frequently asked questions

How fast does my team need to reply when the agent hands off a DM?

Meta allows businesses to reply on Instagram within 24 hours of the customer's last message. The agent answers what it can right away and flags the rest in your dashboard with the full history, so your team can pick it up within that window.

Can the agent handle customers who write in Spanish?

Yes. It detects the language of each message and replies in that language using the same prices and policies. You can also set the tone, formal or casual, and words it should avoid.

What about customer data and privacy?

Set the agent to ask only for what you need to ship or book, and link your privacy policy from your profile. Some states, such as California, have their own consumer privacy laws, so review your policy with your advisor before going live.

Coverage by state

All 50 states