AI Agent for TikTok in the United States

SoyAgentia's AI agent for TikTok answers the direct messages your business account receives as soon as they arrive, using your business information. It replies in short text messages, shares your store, payment or WhatsApp links when the customer is ready, sends the follow-ups you schedule within TikTok's 48-hour window and logs each person as a lead in the built-in CRM. You connect the account with TikTok login from the dashboard, with no coding.

TikTok DMs for U.S. businesses: answering the rush after a video takes off

When a video gets traction in the U.S., a small brand can receive a wave of direct messages asking the same things: price, sizes, shipping time to their state and whether there is a discount code. The AI agent answers every TikTok DM with your catalog, live inventory and shipping rules, so interest does not fade while your team catches up.

Service businesses such as salons, studios, food trucks and local shops get booking and location questions. The agent checks Google Calendar, offers open slots and books the appointment.

Answers in English or Spanish, depending on the customer
Live inventory checked before confirming a size or color
Bookings created in your Google Calendar

From DM to payment, invoice and follow-up

When a customer is ready to buy, the agent can move the conversation to WhatsApp with the full history and send a payment link in dollars through one of 24 gateways. With one of the 16 connected ERPs, the invoice is recorded automatically.

Every lead is scored from 1 to 10, routed to a sales rep and followed up if they do not buy. Reports show how many conversations started on TikTok and how many closed.

What to set up before a campaign

Load your current offers, discount codes and their expiration dates into the agent's instructions, along with shipping times to Alaska, Hawaii and other areas you cover. If a product is limited, keep inventory synced so the agent stops offering it when it sells out, and decide who on your team takes refund requests.

How it works

Desde el panel web autorizas tu cuenta de empresa de TikTok con el inicio de sesión de TikTok, sin compartir contraseñas. La cuenta debe aceptar mensajes de todas las personas.
El asistente de configuración redacta las instrucciones con tus precios, envíos, horarios, políticas y los enlaces que el agente puede compartir: tu web, tu enlace de pago o tu WhatsApp.
Define pasos de texto para quien deja de responder, con su espera desde el último mensaje del cliente, dentro de las 48 horas y el tope de 10 mensajes que fija TikTok.
El agente responde cada mensaje directo y crea el lead en el CRM. Tu equipo revisa las conversaciones en el panel, responde por texto cuando hace falta y ajusta las instrucciones.

Frequently asked questions

Can the agent answer TikTok comments?

The agent works in direct messages. Pin a comment inviting people to send you a DM, and the agent will answer there with prices, availability and shipping details.

Is it useful for Spanish-speaking audiences in the U.S.?

Yes. Many U.S. creators and brands have bilingual audiences, and the agent replies in the language each customer writes in, with the same catalog and policies.

What if someone asks about a product that is sold out?

The agent says so, suggests an available alternative and can register the customer to be contacted when it is back in stock.

Coverage by state

All 50 states