AI Agent for Meta in the United States

SoyAgentia's AI agent for Meta covers all three Meta messaging channels with a single setup: the official WhatsApp Business API, Instagram direct messages and Facebook Page Messenger. You describe your business and policies once, the agent answers consistently on all three, and your team works from one message center with each conversation's history. Each channel connects through Meta's official authorization, with no coding.

One inbox for WhatsApp, Instagram and Messenger in the U.S.

U.S. businesses that serve immigrant and bilingual communities often see customers on all three Meta channels: Instagram for discovery, Messenger from Facebook ads, and WhatsApp because it is how their customers already talk to family abroad. Think of a Latin grocery in Houston, a travel agency in Miami, a parcel shop in New Jersey that ships boxes to Latin America or a dental office in Los Angeles.

An AI agent for Meta from SoyAgentia answers all three in English or Spanish with the same prices in U.S. dollars, the same stock and the same policies, and your team works from one dashboard.

For businesses with locations in more than one state, the agent asks for the customer's city or ZIP code first and applies that location's hours, stock and delivery area. If your sales tax varies by location, keep tax-inclusive or tax-exclusive pricing clear in the catalog so the agent quotes consistently on every channel.

Instagram: product questions and first contact
Messenger: leads from Facebook ads
WhatsApp: closing, payment links and order updates
Leads scored 1 to 10 and routed to your reps

Payments, accounting and WhatsApp pricing

On WhatsApp the agent shares a payment link from your gateway, one of 24 supported, and records paid sales in your accounting system if it is one of the 16 integrated ERPs. Appointments go straight into Google Calendar.

Messages your business starts on WhatsApp are approved templates and need the customer's opt-in. Meta charges for each delivered template message, by category and by the recipient's country, which matters if you also message customers abroad.

How it works

Desde el panel conectas tu número de WhatsApp con Embedded Signup y autorizas tu cuenta de Instagram y tu página de Facebook con los permisos oficiales de Meta.
En el asistente de configuración describes tu negocio, tus políticas y preguntas frecuentes, eliges los canales y el agente arranca con las mismas instrucciones en todos.
Si lo necesitas, editas por separado las instrucciones de cada canal: un tono más cercano en Instagram o más formal en WhatsApp.
Tu equipo ve las conversaciones de los tres canales en el centro de mensajes del panel, responde desde allí y organiza los leads de cada canal en el CRM.

Frequently asked questions

Does a customer who writes on Instagram and then WhatsApp show up twice?

Your team sees both conversations in the same dashboard inbox, each labeled by channel and with its history. The agent gives consistent answers in both.

Can I track which Click to WhatsApp ads produce sales?

Yes. Reports show leads, sales and return by ad, so you can compare campaigns by revenue instead of message volume.

Which channel should a U.S. business turn on first?

The one with the most unanswered messages today. Because the plan covers all three, adding the others later is a matter of connecting them and adjusting channel-specific instructions.

Coverage by state

All 50 states