AI Agent for Shopify in the United States

SoyAgentia's AI agent for Shopify is a chat in your store that works from your real catalog. It installs as an app you authorize in Shopify, syncs your active products and, when a shopper asks, searches by name, description or SKU and replies with up to five products, each with its price and product page link. It answers shipping, payment and return questions from your instructions, replies in the shopper's language and saves each visitor's name and email as a lead in the built-in CRM.

Shopify stores in the U.S.: shipping speed, returns and sales tax questions

American shoppers expect quick answers about delivery: whether an order ships the same day, if expedited shipping is available and when it will arrive in another state. The AI agent on your Shopify store answers with your shipping rules and cut-off times, so customers know what to expect before they check out.

Returns are the other big question. The agent explains your return window, who pays return shipping and how refunds are issued, using the policy you load. It also explains that sales tax is calculated at checkout based on the delivery address, if that is how your store works.

Prices in U.S. dollars as listed in your store
Real inventory checked before recommending a product
Return and exchange rules quoted from your policy
Spanish-speaking customers answered in Spanish

Bilingual sales, payment links and follow-up

Many U.S. stores sell to English and Spanish speakers. The agent replies in the customer's language with the same catalog and policies. For custom or bulk orders, it sends a payment link in dollars through one of 24 gateways, and if you use one of the 16 connected ERPs, the invoice is recorded when the payment clears.

Each lead gets a 1 to 10 score, is routed to a sales rep and receives scheduled follow-up. Reports show which Click to WhatsApp ads led to sales.

How it works

Desde el panel escribes el dominio de tu tienda y Shopify te muestra los permisos de la app: leer productos y temas, y escribir en temas para mostrar el chat. Nuestro equipo te acompaña.
Abres Agentia Chat en el administrador de Shopify e inicias sesión con tu cuenta de SoyAgentia. Tus productos activos se sincronizan y cada cambio posterior llega solo.
Activas la incrustación de aplicación en el editor de temas y eliges color, posición, ícono y mensaje de bienvenida, sin editar el código de tu tema.
El asistente de configuración redacta las instrucciones con tus políticas. En el panel lees cada conversación y organizas en el CRM a los visitantes que dejaron nombre y correo.

Frequently asked questions

Can the agent tell a customer where their order is?

It can share the tracking details available for the order or explain when tracking is usually sent. If something looks wrong, like a delayed package, it hands the conversation to your team with the full history.

Does it work for stores that sell to businesses?

Yes. It collects the company name, quantities and shipping details, explains your volume pricing and assigns the quote to a sales rep. Tax-exempt orders can be flagged for your team to review.

What happens with customer data collected in the chat?

The agent only asks for what the order needs. Keep your privacy policy linked from the store and review the rules of the states where you sell, such as California's privacy law.

Coverage by state

All 50 states